We have posted recently about the existential threat that banks face unless they are able to satisfy both the basic needs of their customers (making payments, access to cash etc) together with their user experience and access demands (24 hour, mobile etc). Recent cases where basic needs were not met include Royal Bank of Scotland’s failure to process 600,000 payments … Read More
Legacy System Modernization, Be Bold for the Long Term, Deliver in the Short Term
Legacy software systems remain ubiquitous today. Whether aware of them or not, the vast majority of general consumers interacts almost daily with organizations whose IT infrastructure is based on decades-old databases and applications. From a consumer protection and IT security/risk management standpoint, exposure to these often precarious systems poses a threat not just from data breaches, but can also represent … Read More
Legacy Systems Inhibit Innovation
The 2015 Gartner CIO Agenda Insights survey details the top investment priorities of CIOs worldwide. Interestingly, while legacy modernization only ranks at #11, most issues marked as more important are being inhibited by legacy systems, and can only be solved with modernization of these systems. In a recent Vanson Bourne survey of businesses with more than 1,000 staff members, 90% … Read More